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Pricing

Fair pricing, transparent

No base fee — you only pay per agent. No hidden costs, no long-term contract.

Price calculator

What does AccountDesk cost for you?

Set your needs and see the monthly price instantly. Everything transparent, everything included.

Preisrechner

Schieben Sie die Regler, um Ihren Monatspreis zu kalkulieren.

Agents3
5 € pro Agent und Monat · keine Grundgebühr
10 € statt 5 € pro Agent · gilt für das ganze Team
Wissensdatenbanken auf eigener Domain0
25 € pro Domain und Monat · unter unserer Domain kostenlos
Ihr monatlicher Preis
15/ Monat
zzgl. MwSt.
Grundgebühr0 €
3 Agents à 5 €15 €
Tickets & Schnittstellenunbegrenzt
Jetzt 14 Tage kostenlos testen

No base fee — tickets & channels unlimited

0 €
base fee
5 €
per agent / month
10 €
per agent with AI replies
tickets & channels
Start your 14-day free trial

No credit card required · Full feature set · Cancel anytime

Add-ons

How your price adds up

You only pay for your agents — with or without AI replies — and optionally for knowledge bases on your own domain. Everything else is included.

Agent
5 €
pro Agent und Monat
keine Grundgebühr
Mit KI-Antworten
10 €
pro Agent und Monat
gilt für alle Agents im Team
Wissensdatenbank auf eigener Domain
25 €
pro Domain und Monat
unter unserer Domain kostenlos
AI features

AI replies foryour whole team.

The AI helps in the background — categorizing, translating, sensing moods. All of that is always included. If you enable AI reply suggestions, it applies to all agents — each agent then costs €10 instead of €5 per month.

Reply suggestions (AI option, €10/agent)

The AI drafts replies for your agents — you review and send.

Auto-categorization (included)

Semantic matching of new tickets to your categories.

Language detection (included)

20 languages per message, shown as a tag in the conversation.

Emotion detection (included)

Up to 28 emotions per message (German & English) — from gratitude to frustration.

FAQ

Frequently asked questions

The most important answers at a glance.

How does the trial work?

14 days free with the full feature set — including AI replies, unlimited tickets and channels. No credit card required.

Can I cancel monthly?

Yes, no long-term contract. A notice period of one month to the end of the month applies.

What do AI replies cost?

With AI reply suggestions, all agents cost €10 instead of €5 per month — the option applies to your whole team. Auto-categorization, language detection, emotion analysis, routing and tagging are always included.

Can I adjust agents flexibly?

Yes, add or remove agents at any time. Each agent costs €5/month, with AI replies €10/month.

Are regular tickets unlimited?

Yes — you can handle as many tickets as you like, at no extra charge. Only the number of agents you have counts.

How many channels can I connect?

As many as you like — all integrations are included at no extra charge.

How is it billed?

Monthly, based on the number of your agents and custom domains — no base fee. All prices plus VAT.

Do I need a credit card to start?

No. You start without a credit card. After the trial you simply choose your preferred payment method.

Start 14-day free trial

Completely non-binding, with all features.

Start your 14-day free trial

No credit card required · Automatic reminder before it ends