Skip to content
Integrations

Connect everything

Email, web widget and Microsoft Teams right inside the ticketing system — and freely extensible via REST API & webhooks.

Email
MS Teams
Web widget
REST API
Webhooks
Communication

One inbox for every request

Email and web — wherever your customers reach you today, you reply centrally from AccountDesk.

Email inboxes

As many inboxes as you like, automatic matching of replies, custom domains, templates and automatic delivery receipts.

Web widget

A widget to embed in your website — GDPR-compliant, added with just two lines of code.

REST API

Programmaticfull access.

Every feature is available via the REST API — with OpenAPI documentation and webhooks. Build your own integrations or automations.

OpenAPI 3.1 documentation

Complete specification, with an interactive playground.

Webhooks

Real-time notifications about ticket events to your endpoints.

View the full API documentation now

OpenAPI 3.1, interactive playground, code examples in several languages.

To the API docs
Team tools

Microsoft Teams integration

Notifications, ticket updates and commands right where your team already spends the whole day.

Microsoft Teams

Interactive messages and notifications directly in Teams — tickets appear in the right channel, and your team can respond from there.

Roadmap

Coming soon

These channels are on the roadmap — write to us if you'd like to see one of them prioritized.

WhatsApp Business

Tickets from WhatsApp messages, sending images and files, template messages.

Instagram Direct

Direct messages, story replies and comments as tickets.

Facebook Messenger

Messages to your page directly in the ticketing system — in both directions.

Telegram

Two-way communication, groups and quick reply buttons.

Custom integrations

Do you needsomething special?

Our team helps with custom interfaces, webhook development, bridging solutions and connecting older systems. Write to us — we'll build it with you.

Custom interface

Direct connection to your in-house systems.

Webhook development

Your own endpoints for exactly the events that matter to you.

Bridging solutions

Connections to older systems without a modern interface.

As many channels as you like, from €49/month

All integrations included in the base price, unlimited.

Start 30-day free trial

No credit card required · Full feature set · Cancel anytime