Tickets that almost solve themselves.
AccountDesk is the modern ticketing system with real AI, fair billing and data hosted in Germany — built for teams that want to give their customers more time.
Everything modern support needs
From automatic sorting to a shared inbox for every channel — AccountDesk bundles all the tools your team needs every day into one tidy interface.
Auto-categorization, language & emotion detection, reply suggestions — the AI takes the routine off your plate.
Email, Telegram, GitHub and web widget — every channel in one inbox.
Real-time overviews, custom reports and response-time metrics — decisions backed by numbers, not gut feeling.
Triggers, workflows and escalations cut down manual work — without a rigid rulebook.
Teams notifications, webhooks and a full REST API — connect the tools you already use.
Hosting in German data centers, encryption, two-factor login & passkeys and daily backups.
Intelligence that works in the background.
While your agents keep customers happy, our AI handles the routine — from categorization and sentiment analysis to reply suggestions.
Your data stays in Germany.
We run AccountDesk exclusively in German data centers — no US cloud, no third-country transfer, no backdoor. All data is processed under the GDPR and your tickets never leave the EU.
Ready for better support?
No base fee — from €5 per agent per month. All premium features included. Cancel anytime.
No credit card required · Full feature set · Cancel anytime